5+ years building enterprise automation and AI solutions across global manufacturing, banking, and steel industry environments.
Locations of clients and organisations I have cooperated with, delivered solutions for, and supported across their business processes:
My career has followed a clear trajectory: from building reliable, production-grade RPA automation at a major international bank, to expanding into AI-enhanced workflows and data pipelines at one of the world’s largest steel producers. Each role has added a new layer — deeper technical complexity, broader geographic scope, and a growing focus on applying AI where it creates real business value.
ING is one of Europe’s largest banking groups. The Poland hub acts as an international delivery centre for technology and operations, serving ING entities across Western Europe. I worked within the Global Know Your Customer (GKYC) team — a compliance-critical function responsible for customer due diligence, identity verification, and financial risk assessment.
Working in a compliance environment meant that accuracy, auditability, and regulatory alignment were non-negotiable. Every automation had to be documented, tested against real regulatory requirements, and designed to flag exceptions clearly rather than silently processing bad data. It was in this role that I built the foundations of how I approach production automation today.
Beyond technical delivery, I was also actively involved in promoting automation adoption internally — running training sessions on SAIO (ING’s proprietary RPA platform) and helping colleagues understand how to scope and build their own automation workflows.
The headquarters building of ING Hubs Poland located in Katowice, Poland.
ArcelorMittal is the world’s second-largest steel producer, operating across 60+ countries. The Business Center of Excellence in Poland acts as an internal shared-services hub delivering automation, analytics, and technology projects for business units globally — from Luxembourg and India to Poland and beyond.
In this role I design, develop, and maintain end-to-end automation solutions for global stakeholders. Projects span financial data consolidation, HR process automation, compliance reporting, document intelligence, and AI-enhanced workflows. Every delivery requires coordinating with international teams, understanding business processes I have never seen before, and building solutions robust enough to run unattended across time zones.
ArcelorMittal Park in Sosnowiec, Poland.
A four-month full-time secondment to ArcelorMittal’s Luxembourg downstream operations, working remotely as an embedded AI developer within the local sales and operations team. This was a direct result of ArcelorMittal Luxembourg identifying a use case where AI could significantly reduce manual workload — and requesting a specialist from the BCoE to deliver it.
The project required understanding a highly domain-specific sales process, working with historical order data spanning multiple years and product lines, and building a production pipeline that the sales team could rely on daily — without any RPA or AI background on their side.
What connects both roles
Across both employers the underlying challenge has been the same: complex, high-stakes business processes that need to run reliably without constant human supervision. At ING that meant compliance-critical identity verification across four countries. At ArcelorMittal it means financial forecasting, HR operations, and AI-driven sales workflows serving teams across three continents.
In both environments I have had to earn the trust of business stakeholders who are not technical — by delivering on time, documenting everything, and building exception handling that flags problems clearly instead of hiding them. That discipline, more than any specific technology, is what I carry from role to role.
